Our Cancellation Policy

Life Listening Sessions

A judgment-free zone to unpack your thoughts—no fixes, just compassionate witnessing from peers who’ve been there.

Our Flexible (But Necessary) Guidelines

🔄 Rescheduling & Cancellations
We get it—life’s messy. Here’s how we balance flexibility with fairness:

• 48-Hour Heads-Up:
  If you need to cancel/reschedule, just let us know 48+ hours before your slot. No guilt trips, no interrogations—we’ll work together to find a new time.

• Why This Matters:
  Our Life Listeners are trauma-trained peers, not AI bots. Late changes leave empty slots that others Struggling or Overwhelmed could’ve used. We design this policy to protect access, not profits.

• No-Shows Happen—Here’s Our Ask:
  Missed your session without warning? The full session fee is charged this helps us keep sliding-scale pricing viable. But if money’s tight, just email us—we’ll figure it out.

How We’re Different

• ❌ No doctor’s notes ever

• ❌ No “strike systems” or penalties

• ✅ Email us even at 2 AM if you’re panicking about cancelling

Need to Adjust Your Session?

Reply to your confirmation email. We’ll respond within as quickly as possible usually within a few hours.

“We’re all about mutual care—your time matters, and so does ours.”